We understand there are warmer months where added care is needed when shipping out your order.
During the months of April through October, our team includes additional iced gel packs and insulation to control the temperature during shipping.
Orders are processed and shipped by our team Monday through Friday through FedEx two business day shipping. Orders that are shipped on Thursday or Friday will arrive on the following weekday (Monday or Tuesday).
Please be sure to track your order with the tracking link that is provided through the shipping confirmation email.
FedEx: We do our best to process and ship your orders as soon as it is received. While FedEx does its best to adhere to the two business day shipping, they cannot account for unforeseen circumstances that may cause delay. This can be viewed here: https://www.fedex.com/en-us/shipping/2-day-shipping.html.
We appreciate your patience and understanding!
Our team works hard to ensure your order arrives safely in the best condition possible. If you have any concerns with your order or have any additional questions, please contact us at aloha@maunaloa.com.
Mauna Loa is closed on Weekends, Federal Holidays, and Hawaii State Holidays.