We ship all orders FedEx 2-business day on the following shipping schedule:
Monday - Friday
Chocolate Covered Macadamias
Monday - Wednesday
Dairy-Free Ice Cream
Flavored Macadamias: Orders containing only flavored macadamias will ship out Monday-Friday. Any orders placed on Friday after 1PM HST will ship out the following week.
Chocolate Covered Macadamias: Orders containing chocolate will ship out Monday-Wednesday. Any orders containing chocolate placed Wednesday after 1PM HST will ship out the following week.
Dairy-Free Ice Cream: Dairy-free ice cream ships on Tuesdays only. Orders placed after 9AM HST Monday will ship out the following week, on Tuesday.
Orders shipping to PO Boxes will be delivered via USPS only when FedEx does not accept the address.
Order processing can take 1-3 business days, in addition to shipping time and Holiday closures.
We do not ship internationally.
Shipping Fees, excluding dairy-free ice cream
Orders over $70, after any promotional pricing, qualify for free shipping.
A $13 flat rate shipping fee will be applied to orders under $70.
Dairy-free ice cream shipping fees
A $20 flat rate shipping fee will be applied to orders in quantities of 6.
We are closed on the following holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Good Friday
- Memorial Day
- King Kamehameha Day
- Independence Day
- Labor Day
- Discoverer's Day
- Veterans Day
- Christmas Eve
- Christmas Day
Terms of Shipping & Delivery
Mauna Loa is not responsible for any missed or rescheduled deliveries from FedEx, including delays due to unpredictable weather events. Additionally, if FedEx provides proof of delivery, Mauna Loa is not responsible for replacing your order. This includes any lost or stolen packages.
Please contact our Customer Support Team at firstname.lastname@example.org for additional questions.
Mahalo for your kōkua! Thank you for your understanding and cooperation.