Customer Support
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Recent activity by Customer Support-
How do I contact Customer Support?
If you have any questions or need assistance, please contact our Customer Support Team. Send us a question: Submit Request Email us: aloha@maunaloa.com Please call us: 1-888-414-4678 Hours of O...
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Is your Mauna Loa Macadamia Nut Visitor Center open?
Yes, our Mauna Loa gift shop is now open. More information can be found here: https://www.maunaloa.com/pages/visitorcenter Coming Soon We’re making improvements to the Self-Guided Factory Tour, ...
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What is your refund policy?
All sales are final. We do not offer refunds. Because we sell perishable heat-sensitive products, we do not accept returns or exchanges, or provide replacements. We do not offer price adjustments. ...
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Where can I buy your product in stores?
Please reference the Where to Buy Map (link: https://www.maunaloa.com/pages/where-to-buy#) for a general list of stores that carry Mauna Loa. Please understand we cannot guarantee the item you are ...
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Why are my macadamias so small/so large/different sizes?
We use nuts of various sizes in our products. Macadamia size variation is natural. Return to Mauna Loa
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Do we use soy in our chocolate?
Yes, soy is present in our chocolate. We advise anyone with a soy allergy or sensitivity not to consume our chocolate products. Return to Mauna Loa
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Corporate Order Inquiries
Please submit your requests here: Corporate Order Inquiry Form Return to Mauna Loa
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Do you ship internationally?
Currently, Mauan Loa ships throughout the United States only. One of our retail partners, iHerb https://www.iherb.com/c/mauna-loa offers International Shipping on select Mauna Loa products only. Pl...
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How do I open a wholesale account?
We appreciate your interest in our products. Please complete our wholesale inquiry form using the link below. In the drop down menu, select "Wholesale Inquiries". Please submit a request here: http...